Case study · Automotive

IT in sync with production

How Exact Systems gained visibility into its costs and cut them without compromising quality. Fast-growing companies often build up their IT environment gradually—project by project, supplier by supplier. A few years later, management finds that IT costs are growing faster than the business itself, but nobody knows exactly why.

30%

lower IT operating costs

1

supplier instead of a fragmented portfolio

24/7

IT support and device management

4

steps from audit to long-term support

About the client

A client whose IT must be as precise as the processes it inspects

Exact Systems is an international company in the automotive industry that provides quality control, inspection, and production optimization services. It works with dozens of leading automotive manufacturers.

For a company like this, one simple rule applies: its own IT has to run as precisely as the processes it inspects for its customers.

Client profile

Industry

Automotive

Presence

International, with a network of branches

What it does

Quality control, inspection, and production optimization

Partnership with XEVOS

IT audit, supplier consolidation, IT management, and security

Challenge

What was holding the company back

No overview of IT

Over the years, licenses, contracts, and suppliers had piled up without any central record of the services in use.

Rising IT costs

Spending was rising faster than the business, but it was not clear where exactly value was being lost or what the company was paying for.

Fragmented support

Support was split between several external suppliers and internal resources, which slowed down the response to incidents.

Inconsistent protection

Endpoint protection, backup, and identity management needed to be unified across all branches.

Solution

From audit to long-term support

We split the partnership into four steps. Each one builds on the results of the one before.

01

IT audit from a business perspective

We inventoried all IT services, contracts, and licenses. The result was a clear map of what everything is for and how much it costs.

02

Supplier consolidation

We took over the management of hardware, endpoints, email, backup, and antivirus. For the remaining services, we took on the role of coordinator.

03

License optimization

We canceled unused Microsoft 365 licenses and duplicate security products and renegotiated or rebid overpriced service contracts.

04

Long-term support

Round-the-clock IT support, device management, endpoint protection, and regular audits—with a single point of accountability.

Are your IT costs growing faster
than the business itself?

Results

IT costs under control

Thanks to the audit, supplier consolidation, and license optimization, Exact Systems now manages its IT costs deliberately—with a clear view of what it pays for and why. IT is no longer a black box of costs; it has become a service with measurable value.

What the partnership delivered

Around 30% lower costs

IT operating costs went down without any loss in service quality.

One supplier

Instead of juggling a fragmented group of external partners, the company now has a single point of accountability.

Faster incident response

Average incident response time has decreased.

The technologies behind the partnership

Today, a single provider manages the entire environment. Here is how it fits together—from devices and the network all the way to the cloud and identity.

Exact Systems

IT environment under unified management

Cloud and identity

Productivity, email, and identity management

Protection and data

Endpoint protection, backup, and recovery

Network

Branch network infrastructure

Devices and management

Hardware and mobile device management

XEVOS is a certified partner of the vendors listed.

Next steps: Together with the client, we are now preparing for NIS2 and for securing operational technology (OT) at its customers’ production sites.

Contact

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