IT without worries.

After meeting with Exact management, we explained the operation and the main advantages of outsourcing. We signed an individual contract that relieved the customer of all concerns. This agreement guarantees the time for solving individual requirements (SLAs) and penalties for non-compliance. At the same time, we have agreed to outsourcing IT for a fixed monthly fee, so the company always knows exactly how much they spend on their solution.

At the beginning of the collaboration, we clarified the setup of all processes and services. Then we started the IT rebuilding to make it work as it should.

1. We have reestablished a poor network infrastructure – we have replaced outdated technologies at all branches including headquarters for new ones. The next step was to set higher security standards and supervision over normal network traffic.
2. We have replaced the outdated server infrastructure with a new virtualized infrastructure that reduces operating costs and allows IT services to scale down very inexpensively.
3. We have set up a new way of backing up data – separating the backup device from the main server and setting regular offsite backups (data are regularly transferred to a geographically remote location where they are located in the vault).
4. We’ve transferred data to the Cloud – deploying Office 365, replacing obsolete servers and mail services with a fully scalable cloud solution.
5. We have a specialist on every level of IT (stations, servers, networks …) so one person does not do everything and superficially. All specialists are fully representative.
6. We have established a surveillance center – we are constantly checking networks and servers, so we know all the problems before the customer.